Privacy Policy

AIWean Limited (“we”, “us”, “our”) operates Instant Market Test (“IMT”, “the Service”), an AI-powered synthetic market research platform. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our Service.

We are committed to handling your data with transparency and care. We do not sell your personal data to third parties under any circumstances. Your data is accessed only when necessary to deliver the Service you have requested, or when you ask us to delete it.

The data controller responsible for your personal data is:

We use your personal data exclusively to:

• Provide, operate, and maintain the IMT Service
• Process payments and manage your subscription
• Generate AI-powered simulation results from the content you submit
• Monitor service performance and prevent abuse or fraud
• Communicate with you about your account, billing, or service updates

We do not use your project data, audience specifications, or simulation outputs for any purpose other than delivering your requested Service. We do not train AI models on your submitted content.

We engage the following sub-processors to operate the Service. Each is contractually bound to process your data only as instructed and in accordance with applicable data protection law.

For users in the European Economic Area (EEA) or United Kingdom, we process your personal data under the following legal bases:

• Contract performance (Art. 6(1)(b) GDPR): Processing is necessary to provide the Service you have requested.
• Legitimate interests (Art. 6(1)(f) GDPR): Usage logging for service integrity, fraud prevention, and cost management — where these interests are not overridden by your rights.
• Legal obligation (Art. 6(1)(c) GDPR): Retaining transaction records as required by applicable financial and tax law.

We retain your personal data for as long as your account remains active. Project data, simulation results, and reports are retained until you delete them or request account deletion. Usage logs are retained for a maximum of 24 months for billing reconciliation. Upon account deletion, all associated personal data is permanently removed within 30 days, except where retention is required by applicable law.

Our service providers are based primarily in the United States. When transferring personal data from the EEA or UK to the US, we rely on Standard Contractual Clauses (SCCs) approved by the European Commission, or other appropriate transfer mechanisms implemented by each processor. For details on specific transfer mechanisms, please contact us at info@aiwean.com.

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Request correction of inaccurate or incomplete data.
• Erasure: Request deletion of your account and all associated personal data.
• Portability: Request your data in a structured, machine-readable format.
• Objection: Object to processing based on legitimate interests.
• Restriction: Request that we temporarily limit how we process your data while a dispute is resolved.

To exercise any of these rights, contact us at info@aiwean.com. We will respond within 30 days. If you are an EEA resident and believe your request has not been handled appropriately, you have the right to lodge a complaint with your local data protection supervisory authority.

We use only essential cookies required for authentication and session management, provided by Supabase Auth. We do not use advertising cookies, analytics tracking pixels, or any third-party behavioral tracking cookies. No consent is required for strictly necessary cookies, but by using the Service you acknowledge their use.

The Service is not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe that a minor has provided us with personal data, please contact us immediately at info@aiwean.com and we will delete it promptly.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify registered users of material changes by email at least 14 days before they take effect. The “Last updated” date at the top of this page indicates when the policy was last revised. Continued use of the Service after the effective date of any changes constitutes your acceptance of the revised policy.

For privacy-related inquiries or to exercise your rights, please reach out to us: